Parcel isn’t just about moving boxes—it’s about moving your business forward. At Kenco, we help you unlock the full potential of your parcel operations with end-to-end solutions that optimize cost, increase visibility, and improve the customer experience. From multi-carrier rate shopping and returns management to advanced analytics and network modeling, we bring together the right people, processes, and technology to transform parcel shipping from a cost center into a competitive advantage.
We don’t just manage parcels—we become an extension of your team,
driving efficiency and growth.
We act as an extension of your procurement team, leveraging our people, technology, and processes to secure best-in-class parcel rates. This expertise allows us to negotiate on your behalf and ensure you are always getting the most competitive pricing.
Our advanced parcel technology suite is designed to do more than just rate-shop. It’s a powerful tool for optimizing and monitoring your entire parcel shipping operation, providing the data and insights you need to make smart, strategic decisions.
We don’t just handle the package; we manage the entire customer journey. This includes improving visibility from the moment an order is placed to its final delivery, reducing “Where Is My Order” (WISMO) calls with proactive notifications, and streamlining both returns and claims processes for a seamless post-purchase experience.
We provide you with a dedicated, on-site analyst who works directly with your team. This individual is focused on identifying, analyzing, and implementing continuous improvement initiatives tailored to your specific operations.
We act as an extension of your procurement team, leveraging our people, technology, and processes to secure best-in-class parcel rates. This expertise allows us to negotiate on your behalf and ensure you are always getting the most competitive pricing.
Our advanced parcel technology suite is designed to do more than just rate-shop. It’s a powerful tool for optimizing and monitoring your entire parcel shipping operation, providing the data and insights you need to make smart, strategic decisions.
We don’t just handle the package; we manage the entire customer journey. This includes improving visibility from the moment an order is placed to its final delivery, reducing “Where Is My Order” (WISMO) calls with proactive notifications, and streamlining both returns and claims processes for a seamless post-purchase experience.
We provide you with a dedicated, on-site analyst who works directly with your team. This individual is focused on identifying, analyzing, and implementing continuous improvement initiatives tailored to your specific operations.
At Kenco, we don’t just manage parcels—we turn shipping into a strategic advantage. Our end-to-end solutions cut costs, enhance customer experience, and deliver the insights you need to stay competitive.
Stop overpaying for shipping. Our platform instantly compares rates from all the top carriers to find the fastest, most cost-effective option for every single package. This means significant savings and the ability to offer your customers flexible, affordable shipping choices.
Gain a clear view of every shipment from the moment it leaves the warehouse to the second it arrives at your customer’s door. Our real-time tracking provides proactive updates and alerts, so you can manage exceptions before they become problems and keep your customers in the loop.
Protect your bottom line and your brand reputation. We handle the complexities of shipping insurance and manage the claims process on your behalf, ensuring you are compensated for lost, damaged, or stolen parcels without the hassle.
Make returns easy for everyone. Our smooth returns process builds customer trust and encourages repeat business. We streamline the entire reverse logistics workflow, from generating return labels to processing items efficiently, so you can focus on getting products back on the shelf.
Turn shipping data into strategic insights. Our powerful dashboards and reports give you a comprehensive overview of your parcel operations, identifying trends, uncovering cost-saving opportunities, and helping you make smarter business decisions.
Our experts analyze your entire parcel network, using data to identify inefficiencies and create a more resilient and cost-effective shipping strategy. We help you design the ideal logistics setup to meet evolving customer demands and market changes.
Kenco’s North American multi-node network powers faster, cost-effective fulfillment. It optimizes inventory, supports expedited shipping, and delivers flexibility to meet your customers’ demands.
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