As supply chain organizations navigate labor shortages, skills gaps, and rising operational complexity, Kenco is demonstrating how AI can be used to support people, not just automate processes. In MHI’s The AI-Empowered Workforce, Ainsley Williams, Kenco’s Vice President of Automation and Innovation, shares how the company is applying AI to improve training, productivity, and employee engagement.
One notable initiative involves an AI-powered vision tool that converts videos of employees performing routine tasks into standardized training resources, automatically generating both edited instructional videos and written step-by-step guidance. The goal is to accelerate onboarding, preserve institutional knowledge, and reduce the burden on experienced associates who traditionally conduct training.
The article also highlights Kenco’s broader workforce-first AI strategy. The company is exploring technologies that give associates greater visibility into productivity goals, leverage agentic AI to identify productivity and safety trends, and improve workforce flexibility through mobile scheduling tools that have increased employee satisfaction and reduced absenteeism.
Williams notes that many supply chain leaders are prioritizing targeted AI investments that deliver value quickly and remain flexible as technology continues to evolve. That philosophy is reflected in Kenco’s investments in warehouse orchestration, workforce enablement tools, and AI-driven analytics designed to enhance both operational performance and the employee experience.
For supply chain and logistics leaders, Kenco’s approach offers a practical example of how AI can help build a more skilled, engaged, and resilient workforce. Read the full MHI article, The AI-Empowered Workforce, for additional insights from Ainsley Williams and other industry experts on the future of workforce-first AI in supply chain operations. https://www.mhisolutions-digital.com/mhiq/library/item/0326_volume_14__issue_3/4349229/